Your privacy is our priority. This document clearly explains how jomjudi collects, uses, protects, and manages your personal data as a user of our platform.
Six core pillars of jomjudi data protection
All data transmitted between your device and jomjudi servers is protected by industry-standard 256-bit SSL encryption, ensuring your sensitive information remains inaccessible to third parties.
You have full control over your personal data. You can request to view, update, or delete your information at any time by contacting our support team.
Jomjudi does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and active intrusion detection systems to prevent data breaches.
We use cookies solely to improve user experience and for internal analytics purposes. You can manage your cookie settings through your browser at any time.
Every marketing communication we send includes a clear unsubscribe option. You can stop receiving promotional communications at any time with no impact on your account.
Jomjudi ("we", "Platform") is committed to protecting the privacy of all users who use our services. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you register and use the jomjudi platform.
This document applies to all users of the jomjudi platform, including website visitors, registered members, and any individual who interacts with our services via the website, mobile app, or any other digital channel.
By using the jomjudi platform, you agree to the terms set out in this Privacy Policy. If you do not agree, we advise you not to use our platform. This policy should be read together with Terms and Conditions jomjudi.
PDPA Compliance: jomjudi complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia in all aspects of managing our users' personal data.
Jomjudi collects your personal information through several means, including during account registration, platform usage, and interactions with our support team. The following are the categories of data we collect:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, date of birth, identity card number | Identity Verification (KYC) |
| Contact Data | Email address, phone number | Account communications |
| Financial Data | Bank account number, eWallet information | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, browser | Security & Fraud Detection |
| Usage Data | Wagering history, login records | Regulatory compliance |
Beyond the information you provide directly, we also collect data automatically when you use our platform, including device information, IP address, and usage patterns for security and service improvement purposes.
Sensitive Data: We do not collect sensitive data such as medical information, religious beliefs, or political affiliations. Identity documents are collected solely for age and identity verification purposes.
Jomjudi uses your personal data only for legitimate and reasonable purposes. We will not use your information for unrelated purposes without obtaining your consent first. The following are the primary purposes for which your data is used:
Internal Analytics: We use de-identified usage data to understand platform usage patterns and improve the overall jomjudi user experience.
Jomjudi does not sell or trade your personal data. However, there are certain situations where we need to share your information with trusted third parties to enable us to deliver our services fully:
All third parties we work with are bound by strict data confidentiality agreements and are only permitted to use your information for specified purposes. We conduct thorough due diligence on every partner before any data sharing takes place.
Confidentiality Agreements: Every third-party service provider we engage is required to sign a data processing agreement that complies with international data protection standards.
The security of your personal data is a responsibility we take very seriously. jomjudi implements multiple layers of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Shared Responsibility: While we implement comprehensive security measures, the safety of your account also depends on your own security practices. Ensure your password is strong and unique, and never share your login credentials with anyone.
Jomjudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jomjudi platform.
As a jomjudi user, you have certain rights regarding the personal data we hold about you. We are committed to ensuring you can exercise these rights with ease:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete information in your records.
Request deletion of your personal data, subject to legal retention requirements.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured format that can be transferred to another provider.
Request restriction of your data processing while a dispute or review is in progress.
How to Exercise Your Rights: To exercise any of the above rights, contact our privacy team at [email protected]. We will process your request within 14 business days.
Jomjudi retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Retention periods vary by data type:
Once the applicable retention period has elapsed, your data will be securely deleted or fully anonymised from our systems.
Jomjudi is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
Should we discover that we have collected personal data from a minor without appropriate parental consent verification, we will take immediate steps to delete that information and close the account in question.
Complaints Regarding Minors: If you believe a minor has registered on our platform, please contact us immediately at [email protected] so we can take prompt action.
Jomjudi reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the services we offer.
When we make material changes, we will:
Continued use of the jomjudi platform after amendments are published means you accept the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the jomjudi privacy team is here to help.
You can reach us via:
Response Time: Our team operates 24 hours a day, 7 days a week. All privacy and data protection enquiries will be prioritised and responded to within 48 hours.